Frequently Asked Questions - Registration
FAQs about the Team Manager / Team Registration system
Return to the home page (www.texasdi.org/home) and click on the Create new account link in the User login block on the left side of the webpage.
You will be asked to input several items (required) with several optional fields
- Username - the user name you wish to signon with to the account - we strongly recommend that you not use your email address for your user name
- E-Mail Address
- Confirm E-Mail Address (You will be asked to type your email address twice for confirmation)
- Password: We do not impose restrictions on your password but recommend a minimum of 8 characters for your password.
- Confirm Password (Type your password a 2nd time for confirmation). You will be receive a message if they do not match
- Check the Tam Manager box to indicate that you are a Texas DI team manager
- Region: you must select your region in order for your team to be visible to your Regional Director. If you are not sure which region you are in go to: Find Your Region. This is very important. If you select the wrong region you will not be able to complete your team registration because school districts and schools will not show up properly
- First Name, Last name and Phone number are the only other required information. However, your regional director will be using this information to build their contact list and/or mailing lists so we recommend that you setup your mailing address information.
- CAPTCHA. The last item is to prevent automated robots from creating spam registrations on our system.
Click on the Create New Account button.
You will immediately be signed in to the Texas DI website.
There is no difference between setting up an account as a Team Manager and a Co-Team Manager. The process is exactly the same. The only difference between the Team Manager of a Team and the Co-Team Manager is how they access the Team for editing.
You need to follow the instructions at: Team Manager Instructions. This page includes a brief description of the steps to register your team. There is also a document that you can download that has step by step instructions.
There are several possibilities:
1) Your Co Team Manager may not have created a Team Manager account at Texas DI. If they haven't created an account then they will not be in the selection lists. Have them create an account.
2) If your Co Team Manager says they created an account but they are still not showing up in yor selection lists then they either did not designate themselves as a Team Manager and/or they did not select the correct region in their Team Manager profile. They should consult the Team Manager FAQ's in order to correct this situation.
It may be that have a spam blocker that prevented the email from reaching you. Many companies and school districts use spam blocking technology that will block the email generated by the website.
If your company or school district spam software offers the option for creating a "whitelist" you should add texasdiwebmaster@texasdi.org to your white list. This may allow the emails to pass through the system.
If the spam blocker software requires an email response from the sender you will need to talk with someone at the company/district help desk to see if they can add the email address directly. We do not have the ability to respond to email confirmation requests.
Note that you will not be able to use the password recovery feature on the website if you are unable to receive emails from the website.
If you cannot enable the spam blocker to allow the emails through to your account you will need to use another email addres. You can change your user account email account by clicking on the My Account menu link on the left.
You will need to check your Regional Website for instructions or talk to your Regional Director. Every region will have their own requirements for registration deadlines, required paperwork, tournament fees, etc.
More than likely you have checked the "Team Information complete" check box. As the form indicates, you cannot change team information once this box is checked. This check box tells your Region that you have completed all information and wish to submit this information to register for your tournament. Once registration information is submitted it cannot be changed without the approval of the Regional Director. You can contact them if you need to make a change. At their option, they can uncheck the box to allow you to revise your tournament registration information.
Select the "My Account" menu item on the left. It is in the menu box that is titled with your username on Texas DI.
Click on the "Edit" tab and then select the "Profile" link.
Change your region selection to the correct region.
Click the save button.
There could be several reasons for this.
1) You have to be logged on to the site in order to access the Team Manager functions. If you see the User Login block at the top of the home page, then you are not logged in. Login and you should be able to access the information.
2) Did you check the Team Manager box when you created your user account. If not, you need to follow the instructions below and check the Team Manager box. If the Team Manager box is not checked in your user profile then you cannot access Team Manager functions.
To verify that the Team Manager box is checked follow these instructions.
Click on the My Account link in the menu block on the left (the title will be your user logon id). Then click the Edit Tab and the Profile link. Verify that the Team Manager box is checked. If it not then check the box. You you should also verify that you have selected your home region. Click the [ Save ] button at the bottom of the profile page to Save your profile.
If neither of these resolves the problem then submit a report at: Report a Problem
Sign on to the website. Select the "My Account" menu item in the menu box on the left that is titled with your userid. This will open a view of your account. Click the EDIT tab at the top of the page, then click the PROFILE link. When the profile opens up you can check the Team Manager box. While you are there make sure that you have selected the correct region. Click the SAVE button.
More than likely there is a spam blocker that is preventing the email from getting to you. Many companies and school districts use spam blocking technology that will block the email generated by the website.
If your company or school district spam software offers the option for creating a "whitelist" you should add texasdiwebmaster@texasdi.org to your white list. This may allow the emails to pass through the system.
If the spam blocker software requires an email response from the sender you will need to talk with someone at the company/district help desk to see if they can add the email address directly. We do not have the ability to respond to email confirmation requests.
Note that you will not be able to use the password recovery feature on the website if you are unable to receive emails from the website.
If you are unable to logon to the site, send an email to texasdiwebmaster and we will manually reset your password. It will probably be at least a day before we are able to respond.
If you cannot enable the spam blocker to allow the emails through to your account you will need to use another email addres. You can change your user account email account by clicking on the My Account menu link on the left.
Basically, this means that you changed your Region selection in your User Profile AFTER you setup this team.
If the team's region is set to the correct region.
- You need to change the region setting in your user profile to match the team's region.
- Follow the instructions below for changing the Region setting in your user profile.
- Make sure you click the save button.
- You should now be able to edit the team.
If the team's region is NOT the correct region.
- You must first delete the team that was set up incorrectly.
- Follow the instructions below to change your region setting to match the region of the team.
- Return to the "Manage Teams" menu item and select the team.
- The error message will no longer show up.
- Click on the Edit Tab and Select the Delete Button at the bottom of the form.
- Confirm that you wish to delete the team.
- Follow the instructions again to change your User Profile Region setting to the correct region.
- Return to the "Manage Teams" menu item and add the team under the correct region.
Instructions for Changing the Region Setting in your User Profile
- Select the "My Account" menu item on the left.
- Click on the "Edit" tab and then select the "Profile" link.
- Change your region selection to the correct region.
- Click the save button.
Why does the system work this way?
- The system was designed to accomodate the possibility that in dense metropolitian areas a Team Manager might be functioning as a team manager two regions. By allowing the Team Manager to change the region selection to setup teams we allow a Team Manager to setup teams in multiple regions with just one user account.
- This was a design decision and does not create issues for most users,
- For those who are interested, the information for validating school districts and schools is built from the Team Managers Region setting. When the Team Manager's region setting and the Team's Region setting do not match, nothing would validate and you could never save the form.
Did you select the correct region when you set yourself up as a Team Manager?
If not, then none of the school districts or schools from your region will be showing up. Look at the top of the form when you are viewing or editing you team. The title should be in the form DI Team - region name - program year. There is no option for changing the region that a team was created under so if the Region name shown is not your region then you need to:
- Delete the team
- Go to the My Account menu item (see the left sidebar) and change your region selection under your user profile to the correct region
- Setup the team under the correct region.
Did you check alternate names for your school?
For instance, J.B.Little Elementary could be listed as JB Little Elementary or just as Little Elementary.
If neither of those resolves the issue then the school district and/or school is not currently in the database.
If you do not find your school district and/or school then you need to select NOT SHOWN for the School District and/or NOT SHOWN for the school as appropriate. (If your district is NOT SHOWN then you must also select NOT SHOWN for the school)
Then you need to put the school district and/or school name in the OTHER INFORMATION box at the end of the registration form. We will try to update the school district and school selection lists every weekend. You will need to wait until at least the next Monday before you check back to see if your school district or school is now in the selection lists.
If you do not provide the names of the schools or districts that are not showing up in the list it will never be added to the list.
At the present time, registration of tournament volunteers and appraisers is handled by each region. Consult your regional website or ask your Regional Director.
You must make a valid selection in both the school district and school boxes. The titles "district" (for school district) and "school" (for school) are NOT valid selections.
If your school district is not listed you should select NOT SHOWN for BOTH school district and school.
If your school district is shown but your school is not listed you should select NOT SHOWN for school.
Follow the form instructions for providing the information so we can add the missing items to the selection lists.
This process is put in place to maintain the integrity of the information that Regional Directors work with. When you check this box you are telling the Regional Director that you are complete with your Registration. They will begin the process of scheduling the tournament based on the informatoin submitted. They will not be monitoring teams on line to see if teams are changing information. Changing your team's challenge selection after registration information has been submitted causes many problems. This process ensures that your Regional Director is aware you wish to make a change to your submitted information (and to approve it if necessary).
In order to add someone as a co-team manager for your team, they must have also set up an account at Texas DI as a Team Manager in your home region. After they have completed the registration process, you will see their information in the selection list for Team Manager 2. Make sure you are chosing the correct person. Selecting someone grants them access to edit the team information.
You need to check with your Regional Director about specific requirements for registering for your regional tournament. The State system is a generic system and your region may have additional requirements or forms that must be completed.
One of the requests we had for a Team Registration System was to provide the ability to assign a Co-Team Manager to a team and allow them to edit the team information. A limitation of the current system prevents us from being able to list teams that you manage and co-manage in the same list. There is the possilbility that someone could be Team Manager for one team and Co-Team Manager for another team, If you are the lead Team Manager of a team you select the Manage Teams menu option to edit your teams. If you are listed as the Co-Team Manager you select the CO-Manage Teams menu option to edit those teams.
Tech stuff for the tech heads: The system we use to filter the list of Teams for a Team Managers for display does not currently offer an "OR" option in the filter list. We elected to use the system in place in lieu of writing custom code to generate the list of teams.
One of the largest requests we had in updating the Team Registration system was for the ability to grant access to School District Coordinators to view and access information about teams in their district. We also need to be able to accurately sort the information once it is downloaded. Computer's are not very forgiving about spelling, punctuation, etc. As far the computer is concered, none of the following are the same:
- Fort Worth ISD
- Fort Worth I.S.D.
- Fort Worth I S D
- FWISD
Even though all of these reference the same school district, the system could not recognize them as such. The only way to give accurate information about teams to the Fort Worth Independent School District coordinator is by using a selection list for school districts so that every team is using the exact same entry.
When you (or someone else) purchaed a team pack you were purchasing the license to use the Destination ImagiNation materials. Regional Tournament Registration fees cover the cost of operating the regional tournament (appraiser t-shirts and food, tournament supplies, facility costs, medals, awards, etc.)
You can remove the person listed as your co-team manager simply be editing your team and changing the Co-Team Manager selection box to --None-- (it is at the top of the selection list).
You can change the person listed as your co-team manager by simply selecting another user as your co-team manager.
If you are having trouble loggin on it is probably because you either forgot your UserID or you are using the wrong password. When you are at the User Login block, click on the "Request New Password" link. The system will ask for the email address you used to create your user account. You will receive an email with a 1 time link to sign on to the site and to reset your password.
If you do not receive the email, your email service may be blocking the email. Check the FAQ's for suggestions on resolving this.
What probably happened is that you clicked on the SAVE button multiple times when you created your team and this created duplicate entries. All you need to do is delete the duplicates. In MANAGE TEAMS click on the team you wish to delete. When the team comes up, make sure this is the team you wish to delete and then click on the EDIT tab at the top of the page.
Go to the bottom of the EDIT screen and click on the DELETE button. You will be asked to confirm if you really want to delete the team. Click the DELETE button to delete the team or CANCEL if you do not wish to delete the team. DELETING A TEAM is permanent. We cannot recover the information.
Click on MANAGE TEAMS and then click on the team you wish to delete. When the team comes up, make sure this is the team you wish to delete and then click on the EDIT tab at the top of the page.
Go to the bottom of the EDIT screen and click on the DELETE button. You will be asked to confirm if you really want to delete the team. Click the DELETE button to delete the team or CANCEL if you do not wish to delete the team. DELETING A TEAM is permanent. We cannot recover the information.
Unfortunately it is not possible to change the region of a team once it has been set up. Your only option is to delete the team that is set up incorrectly and then set up the team in the correct region.
1) To delete the team that is setup in the wrong region, the region selection in your Team Manager profile must be the same region as the team that you wish to delete. If you have changed your Teams Manager profile to reflect the correct region you must change it back to the incorrect region in order to delete the team. If you have not changed your Team Manager profile region selection from the region selection you simply follow the instructions in the Team Manager FAQ's for how to delete a team.
2) After you have deleted the team that was set up incorrectly you must change your Team Manager profile to reflect the correct region selection.
3) You may then proceed with setting up your team in the correct region.
If you are receiving this message it is most likely because you did not select a school in the school selection box. You must make a selection from the list. If your school is not listed then you must select "NOT SHOWN". You will not be able to create your team if you leave the school selection as "-school-".
Make sure you provide the name of your school in the other information box at the bottom of the form so that the information can be added into the system.
If you are receiving this message it is most likely because you did not select a school district in the school district selection box. You must make a selection from the list. If your school district is not listed then you must select "NOT SHOWN". You will not be able to create your team if you leave the school district selection as "-district-".
The system probably also flagged "School: Illegal value". If your district is NOT SHOWN then you must also select NOT SHOWN in the School field.
Make sure you provide the name of your school and school district in the other information box at the bottom of the form so that the information can be added into the system.
If you cannot remember you user ID and / or your password you can click the link under Log In button that says "Request New Password". You will be asked for your email address. You will receive an email that has a one time log in link that you can click to log on to the system and to reset your password.
Note that the email will not have a new password. You just click on the link in the email to automatically be logged on. When you are logged on you will be taken to your user profile so that you can see your username and reset your password.
Note that some school districts and company spam filters might block this email. Check the other FAQ's for information about how you might can deal with this.
The entry fields for appraisers and tournament helpers are toward the bottom of the team entry/edit form. It is below the text that says: "To enter information about your Team Volunteers, click the 'Team Volunteers' link below to open up the entry area."
►Team Volunteers
Click on Team Volunteers and the entry boxes for appraisers and tournament helpers will be displayed.
If your Regional Director set up the information, instructions for submitting your registration will be on the printed copy of the Registration form. If they did not set up this information, you will need to consult your website or your Regional Director for instructions.
We do not (currently) process orders for Regional Pins and Tshirts on the Texas DI Website. Check your Regional Website or contact your Regional Director.
If you are trying to access the system from a school district or company internet system we suggest that you try to access the system from your home computer. Many school districts and some companies use very aggressive Internet Filters that may prevent the account creation and./or registration system from working properly. We have experienced problems with the LIGHTSPEED Internet filtering system. There is nothing that we can do on our end to allow you to access the site. Contact your districts technology department and they may be able to assist you.
If you selected the wrong region when you set up your Team Manager account and then setup a team in this region your only option is to delete the team that was setup incorrectly and then change your Team Manager account to the correct region.
You must follow these steps in order.
Delete the Team that is setup incorrectly.
- Sign on with your Team Manager logon at www.texasdi.org
- Click on "Manage Teams" in the Team Manager menu block on the left.
- Click on the School Name or Membership Number of the Team to select the team for editing.
- Click on the Edit Tab at the top of the page
- Scroll Down to the Bottom of the web page and Click on the "Delete" Button
- You will be asked to confirm that you wish to delete the team. Click the "Delete" Button a second time.
Change your Team Manager Region Selection
- While still signed on, select the "My Account" menu item on the left. It is in the menu box that is titled with your username.
- Click on the "Edit" tab at the top.
- Select the "Profile" link
- Change your region selection to the correct region.
- Click the save button at the bottom of the page.
Set up the Team
- Follow the normal procedure to setup the team in the correct region.
No. The purpose of registration is so that we can make plans and a schedule for the tournament. If you team has not selected their challenge we cannot schedule the tournament.


